Why is My Unagi Scooter Not Turning On? (6 Reasons)

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You have just bought a new Unagi scooter, and you can’t wait to take it out for a spin. You plug in the charger, wait patiently for it to fully charge, and then turn on your scooter. But to your disappointment, nothing happens. Your brand-new Unagi scooter is not turning on.

Don’t worry; this scenario is common among Unagi scooter owners, and there are several reasons why your Unagi scooter might not be turning on. In this article, we will discuss some of the possible causes and how you can troubleshoot them.

Does Unagi Scooter need a full charge to turn on initially?

Firstly, it is important to note that your Unagi scooter does not need a full charge to turn on initially. Many owners believe that their scooter needs to be fully charged before it can be turned on, but this is not true.

Your Unagi scooter should turn on even if it has a low battery level. However, it is recommended to allow the battery to reach a minimum level of charge before using your scooter for optimal performance.

Top Reasons Why Your Unagi Scooter Won’t Turn On (Plus Fixes)

1. Turning on Unagi scooter while charging

Unagi Scooter plugged in (Charging)
Source: Unagi Scooters

It is essential to ensure that you are not attempting to turn on your Unagi scooter while it is still connected to the charger.

Most electric scooters, including Unagi models, are designed to not activate while they’re charging. This safety feature is put in place to protect both the electronics of the scooter and the user.

Disconnect your scooter from the charger and wait for a few moments before trying to turn it on again.

|Read this forum for more information.

2. Power Button is not turned on correctly?

Before troubleshooting further, make sure that the power button on your Unagi scooter is turned on. It might seem obvious, but sometimes this simple step is overlooked. The power button is located near the handlebars and needs to be pressed and held for a few seconds to turn on the scooter.

Make Sure the Battery is Charged

If your scooter is not turning on even with the power button turned on, the next step is to check if the battery is charged. Make sure that the charger is properly connected and that the scooter has been charging for an adequate amount of time.

If the battery is fully charged, and your scooter is still not turning on, there may be an issue with the battery itself. In this case, it is best to contact Unagi’s customer support for assistance.

3. Error Codes

When your Unagi scooter refuses to turn on, it’s important to check the display for any error codes. Unagi scooters have a built-in diagnostic system that may show error messages on the display screen. Refer to your user manual to decipher these codes, which can provide insight into specific problems and how to address them.

4. Damaged Fuse and Electrical Components

Another potential issue might lie in the scooter’s electrical system. A blown fuse can prevent your scooter from turning on. Locate the fuse as per the manual and inspect it visually; if it appears damaged, it will need to be replaced.

How to replace electric scooter’s fuse

Continuous fuse blowing, could suggest a deeper electrical problem and professional maintenance may be required.

5. Loose Battery Terminals

Corroded or loose battery terminals can also be the culprit. Ensure the terminals are clean and securely fastened. If there’s any build-up, you can clean the terminals with a mixture of baking soda and water, applying it gently with a toothbrush, then rinsing and drying thoroughly before reattaching the cables.

6. Poor Condition of the Motor

The motor is essential for your Unagi scooter’s operation. If it’s overheated or damaged, your scooter may not turn on. Let the motor cool down and then try turning on the scooter again. If the issue persists, the motor might need professional servicing or replacement.

Resetting Unagi Scooter

One step you must try before seeking professional help is to reset your Unagi scooter. Resetting can help in resolving potential software glitches that may be causing your electric scooter not to turn on.

Contact Customer Support

If all these troubleshooting tips fail to resolve the issue, the problem may be beyond simple at-home fixes. At this junction, contacting Unagi customer support is advised. They can provide guidance tailored to your specific situation or facilitate repairs that might require technical expertise.

Returning Unagi scooter

If your scooter is still under warranty, you may be eligible to return your Unagi scooter for a replacement. Refer to your user manual or contact customer support for more information on the warranty policy and return process.

Final Thoughts

In conclusion, there are several reasons why your Unagi scooter might not be turning on, but most of them can be easily resolved with basic troubleshooting. Make sure to follow safety precautions and carefully read your user manual before attempting any fixes.

If all else fails, don’t hesitate to contact Unagi customer support for assistance. With proper care and maintenance, your Unagi scooter should provide you with smooth rides for a long time to come. So, keep exploring and enjoy the ride! Happy scooting! Happy Life!


Q: Is it normal for the Unagi scooter to not turn on when charging?

A: Yes, most electric scooters, including Unagi models, are designed not to turn on while they’re still charging as a safety feature.

Q: How do I reset my Unagi scooter?

A: To reset your Unagi scooter, press and hold down the power button for 5-10 seconds until the display turns off. Then, release the button and press it again to turn on the scooter.

Q: What should I do if my Unagi scooter still won’t turn on after trying all the troubleshooting steps?

A: If none of the troubleshooting tips work, it is best to contact Unagi customer support for further assistance. They can provide guidance and facilitate repairs if necessary. Remember, your safety is our top priority!

Q: Can I return my Unagi scooter for a replacement?

A: If your scooter is still under warranty, you may be eligible to return it for a replacement. Contact customer support or refer to your user manual for more information on the warranty policy and return process.

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